Job Description: Membership and Operations Manager

• ORGANIZATION: Quorum, the Minnesota’s LGBTQ+ and Allied Chamber of Commerce

  ORGANIZATION SUMMARY:

  Quorum champions the business case for a fully inclusive economy and community as a conduit for economic development and a leader in the continuum of change.

  JOB TITLE: Membership and Operations Manager                     LOCATION: Twin Cities Metro area

  TYPE: Contract/20 hours per week                                                WORKPLACE: (Mix) Work from home and regular daytime hours in the office

  PRIMARY DUTIES/RESPONSIBILITIES:

• Coordinating/overseeing membership support services, including maintaining Quorum’s member directory and online database, mailing lists, email lists and donor lists
• Membership prospecting/membership growth
• Engage with community partners as a representative of Quorum at networking and other events
• Support efforts to grow the organization through fundraising activities as needed
• Support an on-going culture of improvement and innovation, focus on driving efficiency and effectiveness, including contributions to marketing strategy development
• Coordination of networking events, educational activities, and community partner opportunities

• EXPERIENCE/QUALIFICATIONS REQUIREMENTS:

• Strong working knowledge of the LGBTQ+ and Allied communitiesØ  
• Working knowledge and understanding of general database management
• Strong verbal/written communications and member relationship management skills
  
• Excellent customer service skills with basic sales skills/lead tracking
• Moderate knowledge of nonprofit operations (i.e. planning, budgeting, finance, market research, etc.)
• Driver’s license and access to a car OR working familiarity with public transportation
• Positive attitude, willingness to take initiative, good problem solving skills and ability to work in a fast paced and entrepreneurial environment

• ADDITION PREFERRED QUALIFICATIONS:

• Business and/or nonprofit operations experience
• Strong project management and organizational skills
• Experience with community organizing, advocacy and fundraising

• ADDITION JOB INFORMATION:

• Compensation: $23.00/hour with the expectation of working an average of 20 hours/week. There are no health insurance/additional benefits with this role.
• This role requires attendance at some evening /morning and (rarely) weekend events.